Welcome to Xpro1 Logistix. By accessing our website or using our logistics, transportation, packing, relocation, or courier services, you agree to the following Terms & Conditions.
1. About Our Services
Xpro1 Logistix provides transportation and logistics services including:
- Luggage Transport
- Household Goods Shifting
- Bike & Two-Wheeler Transport
- Office Relocation
- Door-to-Door Logistics
- Packing & Shipping Services
- Intercity & Interstate Transportation
Services are available from Chennai to destinations across India, subject to service availability.
2. Booking
Customers must provide accurate information including:
- Name
- Pickup & Delivery Address
- Contact Number
- Item Details
- Preferred Pickup Date
Incorrect information may result in delays or additional charges.
3. Pricing
Prices depend on:
- Pickup & Delivery Location
- Weight & Volume
- Type of Goods
- Packing Requirements
- Delivery Speed
Final charges are confirmed before shipment.
4. Payment
Payment may be collected:
- Before Pickup
- At Pickup
- As agreed during booking
Accepted payment methods include:
- UPI
- Bank Transfer
- Cash (where applicable)
5. Packing
Customers may:
- Pack their own goods, or
- Choose Xpro1 Logistix professional packing service.
Proper packing is recommended to avoid damage during transportation.
6. Delivery
Estimated delivery times are provided for guidance only.
Delivery may be delayed due to:
- Weather
- Road conditions
- Government restrictions
- Natural disasters
- Vehicle breakdown
- Other unforeseen circumstances
We will keep customers informed whenever possible.
7. Customer Responsibilities
Customers agree:
- Not to send prohibited or illegal items.
- To declare fragile or valuable goods.
- To provide accurate delivery information.
- To ensure someone is available at pickup and delivery locations.
8. Prohibited Items
We do not transport:
- Explosives
- Firearms
- Illegal substances
- Hazardous chemicals
- Perishable goods
- Live animals
- Currency or valuable jewellery
- Government restricted items
9. Damage & Liability
While we handle shipments with care, Xpro1 Logistix is not responsible for losses caused by:
- Improper packing by customers
- Natural disasters
- Government actions
- Accidents beyond reasonable control
- Delays caused by third parties
Customers should inspect shipments upon delivery and report visible damage promptly.
10. Cancellation
Orders may be cancelled before pickup.
Cancellation charges may apply if:
- Vehicle has already been assigned
- Packing has been completed
- Pickup has already started
11. Refund Policy
Approved refunds will be processed using the original payment method within a reasonable period.
Refund eligibility depends on the stage of service and cancellation reason.
12. Website Usage
Users agree not to:
- Misuse our website
- Attempt unauthorized access
- Submit false enquiries
- Copy website content without permission
13. Intellectual Property
All website content, including:
- Logos
- Text
- Images
- Graphics
- Branding
belongs to Xpro1 Logistix and may not be copied or reproduced without written permission.
14. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content, privacy practices, or services.
15. Changes to Terms
Xpro1 Logistix may update these Terms & Conditions at any time. Updated versions will be published on this page.
16. Contact Us
Xpro1 Logistix
Website: https://xpro1logistix.com
Email: xpro1logistix@gmail.com
info.xpro1logistix@gmail.com
Phone:+91 78451 51324
+91 81220 71324
+91 81220 81324
Address:
1, 4th Cross St, Kannan Nagar, Nanganallur, Chennai, Greater Chennai, Tamil Nadu 600061
Business Hours:
Saturday: 9 am–8 pm
Sunday: 9 am–1 pm
Monday: 9 am–8 pm
Tuesday: 9 am–8 pm
Wednesday: 9 am–8 pm
Thursday: 9 am–8 pm
Friday: 9 am–8 pm
GSTNO: 33AAAFX4093Q1ZM
